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NGold10's avatar
NGold10
Aspirant
Jul 14, 2021

Quicken Backups cause ReadyNAS Backup Jobs to Fail

Running a Backup Job on a ReadyNAS OS 6...

 

Pulling data FROM a USB mounted on a Mac TO a RN share...

 

Looking at the RN Backup Job log...

 

.QDF-backup files can cause the RN Backup Job to fail...

 

The failure is so severe it causes the mounted USB mounted on a Mac to improperly force eject during the RN Backup Job...

 

Not sure, but these issues may be related...

 

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/ReadyShareVault-clobbers-Quicken-backup/m-p/1936196

 

https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Incremental-FTP-backup-failed-unknown-reason/m-p/820907

 

Is there a solution to this?

8 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    NGold10 wrote:

    Running a Backup Job on a ReadyNAS OS 6...

     

    Pulling data FROM a USB mounted on a Mac TO a RN share...

     

    Looking at the RN Backup Job log...

     

    .QDF-backup files can cause the RN Backup Job to fail...

     

    The failure is so severe it causes the mounted USB mounted on a Mac to improperly force eject during the RN Backup Job...

     


    I've never seen this issue posted here before (wrt to ReadyNAS), and it seems likely that it would have surfaced by now.

     

    Have you tried copying the folder to the hard drive on the Mac?  That would rule out a failing USB drive.

     

    • NGold10's avatar
      NGold10
      Aspirant

      StephenB wrote:

      Have you tried copying the folder to the hard drive on the Mac?  That would rule out a failing USB drive.

       


      Thanks for your reply.

       

      Copy from USB to Mac HD works.

       

      Also tested RN pull backup job, from Mac HD to RN... worked without failure. Both this test and original post were completed using SMB connection.

       

      Error in original post occurred on multiple attempts. One attempt showed multiple .QDF-backup files in the error log. Another attempt showed one .QDF-backup file in the error log. Looking at the destination share on the RN, some .QDF-backup files do successfully make it through the RN pull backup job. The failed .QDF-backup files appear on the destination share on the RN, but the file size is much smaller than on the source.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        NGold10 wrote: The failed .QDF-backup files appear on the destination share on the RN, but the file size is much smaller than on the source.

        It's hard to conceive of a way that the NAS would trigger a forced eject of a USB drive.  The drive is being read by the Mac operating system.

         

        Can you try manually copying the QDF-backup files to the destination share?

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