RAIDar 6.5 cant detect any NAS

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carpii wrote:

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StephenB wrote:

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Can you access them directly?  That is, browsing to https://nas-ip-address/admin (using the real IP addresses of course).

 

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Yes, I can access the admin section of Frontview in a browser, for all of them, using either IP or hostname 

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OK.  With your NAS, the only things RAIDar is needed for is 

• switching from XRAID to FlexRAID during a new install (and you need 4.3.8 for that).
• Discovering the IP addresses of the NAS if you don't know them.

So if you are using XRAID, then isn't critical.

RAIDar uses a simple broadcast ethernet discovery protocol to find the NAS - which is designed to work even when the NAS is misconfigured (on the wrong subnet).  Some common issues that can interfere with that protocol are

• Internet Security Software (a firewall) in the PC that blocks the messages.
• Something in the network that isn't passing broadcast traffic.

So start by temporarily disabling any internet security software on the Mac.  If the Mac is connected with WiFi, you might try connecting it with ethernet (as sometimes WiFi networks are set up to block broadcast traffic). 

If those fail, try connecting the Mac to the same switch that the NAS are connected to, and see if that works.  If it does, then there must be something on the path that is blocking the broadcast traffic.