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Forum Discussion
RAIDar can see Duo 1 but cannot access it
I have a Duo 1 with the latest firmware which has be working fine until yesterday evening when I went to look at the files using Windows 7 it said it could not connect to it. I had been working ok abo...
You can access \\nasipaddress\c or \\nasname\c from windows explorer directly, you don't need to map the drive letter. The reason I suggested mapping the drive letter is that approach always lets you choose the username and password before you connect.
You will only be able to see the C volume if you access the NAS with the NAS admin credentials.
Updating the firmware probably won't fix the issue at hand, but it is a good idea, since 4.1.14 has some important security fixes.
perhaps try the access again, via the command line. Go to the windows search bar, and type cmd. That will open a text command box.
Enter
The first command disconnects all existing SMB sessions (it does not actually delete anything).
The second attempts to mount the C volume of the NAS to the T drive letter of the PC.
You will only be able to see the C volume if you access the NAS with the NAS admin credentials.
Updating the firmware probably won't fix the issue at hand, but it is a good idea, since 4.1.14 has some important security fixes.
perhaps try the access again, via the command line. Go to the windows search bar, and type cmd. That will open a text command box.
Enter
net use * /delete
net use T: \\nasipaddress\c /user:admin password
The first command disconnects all existing SMB sessions (it does not actually delete anything).
The second attempts to mount the C volume of the NAS to the T drive letter of the PC.
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