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Forum Discussion
Sunfield
Dec 16, 2015Aspirant
6.4.1 Update Unusable
We have a Netgear 102 installed in our office, the curent update 6.4.1 has rendered our NAS unuseable. System and file access is very slow. Updated files are not showing. For bisness use this...
mdgm-ntgr
Dec 21, 2015NETGEAR Employee Retired
Sunfield wrote:
Dont matter if its home or at the office. its still unusable
It's quite possible that the higher load from using a unit in the office may be a factor. Still, without your case numbers I can't see where your cases are at and see if there are any additional suggestions that I could make.
Conner
Dec 23, 2015Aspirant
mdgm wrote:
Sunfield wrote:Dont matter if its home or at the office. its still unusable
It's quite possible that the higher load from using a unit in the office may be a factor. Still, without your case numbers I can't see where your cases are at and see if there are any additional suggestions that I could make.
this is utterly insane. You would be justified to say that performance could be impacted if you used a 'consumer' product in an office environment - but to say that crashes/freezes/unstability should be expected is another matter completely. I personally have zero confidence that Netgear will ever get this fixed. I plan on going back to 6.2.x as it was stable for me - and will look for a product from a different company going forward. And I say this as a ReadyNAS user of nearly 10 years.
- StephenBDec 23, 2015Guru - Experienced User
Conner wrote:
You would be justified to say that performance could be impacted if you used a 'consumer' product in an office environment - but to say that crashes/freezes/unstability should be expected is another matter completely.
I agree it shouldn't crash/freeze no matter what the environment is.
Though I think that you should provide mdgm the case numbers he is asking for, so he can review it for you.
- ConnerDec 23, 2015Aspirant
StephenB wrote:
Conner wrote:You would be justified to say that performance could be impacted if you used a 'consumer' product in an office environment - but to say that crashes/freezes/unstability should be expected is another matter completely.
I agree it shouldn't crash/freeze no matter what the environment is.
Though I think that you should provide mdgm the case numbers he is asking for, so he can review it for you.
mdgm was talking to Sunfield.
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