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Antivirus scanner definition file update failed
ReadyNAS 212 OSversion 6.10.3 Since a couple of days (starting July 5th) my virus definition file update failes.. stating check internet-connection ; my internet connection is fine because the rea...
I kept getting errors while executing command: 'systemctl status clamav-freshclam.service' ; see below
root@Geldrop:~# systemctl status clamav-freshclam.service
● clamav-freshclam.service - ClamAV virus database updater
Loaded: loaded (/lib/systemd/system/clamav-freshclam.service; static; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2020-12-23 14:33:45 CET; 15s ago
Process: 6263 ExecStart=/usr/bin/freshclam --quiet (code=exited, status=1/FAILURE)
Main PID: 6263 (code=exited, status=1/FAILURE)Dec 23 14:33:45 Geldrop systemd[1]: Starting ClamAV virus database updater...
Dec 23 14:33:45 Geldrop freshclam[6263]: ClamAV update process started at Wed Dec 23 14:33:45 2020
Dec 23 14:33:45 Geldrop freshclam[6263]: main.cvd is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
Dec 23 14:33:45 Geldrop freshclam[6263]: daily.cld is up to date (version: 26026, sigs: 4328586, f-level: 63, builder: raynman)
Dec 23 14:33:45 Geldrop freshclam[6263]: bytecode.cvd is up to date (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Main process exited, code=exited, status=1/FAILURE
Dec 23 14:33:45 Geldrop systemd[1]: Failed to start ClamAV virus database updater.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Unit entered failed state.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Failed with result 'exit-code'.The following I did after reading the following web-page (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972974):
stopping clamav: 'systemctl stop clamav-daemon'stopping clamav freshclam: 'systemctl stop clamav-freshclam'
adjusting member 'usr.bin.freshclam' in dir: /etc/apparmor.d ; adding 'capability dac_override,' and 'capability chown,'
capability setgid,
capability setuid,
capability dac_override,
capability chown,removing all file from dir: '/var/lib/clamav' (bytecode ; daily ; main ; mirrors ; antivir)
starting clamav : 'systemctl start clamav-daemon'
starting clamav freshclam: 'systemctl start clamav-freshclam'
starting 'clamav freshclam' takes a while (about 2 minutes, I guess) and afterwards it looks like the normal databased-updater is working again.... lets see what happens the coming days...
regards
Matteo73 wrote:
Btw on older readynas 102xx with the lastest fw, netgear disabled antivirus option, so I think they are adopting on next update the same solution :-(
I don't think they will do that, as there are other desktop models that also have 2 GB of RAM. Plus they have a simple solution. They should have pushed a hot-fix for it months ago - no idea why they didn't.
The RN100 series only had 512 GB, which turned out not to be enough to run all the services as time went on.
HansRL: thanks for posting what they changed.
Unfortunately I have to say the solution advised by NETGEAR did not solve it....
the first time wrong (second time the normal update-proces ran) I got next messages in the log:
feb 04, 2021 15:17:14 Systeem: ReadyNASOS-achtergrondservice is gestart.
feb 04, 2021 15:17:07 Systeem: ReadyNASOS-service of -proces (readynasd) is opnieuw gestart.
feb 04, 2021 15:15:53 Systeem: ReadyNASOS-service of -proces (enclosure_monit) is opnieuw gestart.
the following normal update i got the well know message:
feb 05, 2021 15:16:04 Systeem: Bijwerken van definitiebestand van antivirusscanner is mislukt door een fout bij het downloaden. Controleer uw internetverbinding..
rgds Hans
The only way is to wait an update from Netgear, but it has been for serevarl months that we are speaking about this issue without solution. There is also any beta OS relase :-(
Matteo
If that fix works for all, it could probably be fixed via a hot fix rather than a whole new OS version.
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