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Antivirus scanner definition file update failed
ReadyNAS 212 OSversion 6.10.3 Since a couple of days (starting July 5th) my virus definition file update failes.. stating check internet-connection ; my internet connection is fine because the rea...
I kept getting errors while executing command: 'systemctl status clamav-freshclam.service' ; see below
root@Geldrop:~# systemctl status clamav-freshclam.service
● clamav-freshclam.service - ClamAV virus database updater
Loaded: loaded (/lib/systemd/system/clamav-freshclam.service; static; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2020-12-23 14:33:45 CET; 15s ago
Process: 6263 ExecStart=/usr/bin/freshclam --quiet (code=exited, status=1/FAILURE)
Main PID: 6263 (code=exited, status=1/FAILURE)Dec 23 14:33:45 Geldrop systemd[1]: Starting ClamAV virus database updater...
Dec 23 14:33:45 Geldrop freshclam[6263]: ClamAV update process started at Wed Dec 23 14:33:45 2020
Dec 23 14:33:45 Geldrop freshclam[6263]: main.cvd is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
Dec 23 14:33:45 Geldrop freshclam[6263]: daily.cld is up to date (version: 26026, sigs: 4328586, f-level: 63, builder: raynman)
Dec 23 14:33:45 Geldrop freshclam[6263]: bytecode.cvd is up to date (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Main process exited, code=exited, status=1/FAILURE
Dec 23 14:33:45 Geldrop systemd[1]: Failed to start ClamAV virus database updater.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Unit entered failed state.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Failed with result 'exit-code'.The following I did after reading the following web-page (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972974):
stopping clamav: 'systemctl stop clamav-daemon'stopping clamav freshclam: 'systemctl stop clamav-freshclam'
adjusting member 'usr.bin.freshclam' in dir: /etc/apparmor.d ; adding 'capability dac_override,' and 'capability chown,'
capability setgid,
capability setuid,
capability dac_override,
capability chown,removing all file from dir: '/var/lib/clamav' (bytecode ; daily ; main ; mirrors ; antivir)
starting clamav : 'systemctl start clamav-daemon'
starting clamav freshclam: 'systemctl start clamav-freshclam'
starting 'clamav freshclam' takes a while (about 2 minutes, I guess) and afterwards it looks like the normal databased-updater is working again.... lets see what happens the coming days...
regards
@Sandshark , @Astra03 , HansRL and all other experts,
Please is there anyone who wants to help us with a guide for dummies to solve the problem with te workaround you, experts seem to understand and I, a dummy doesn’t understand?
As it are only a few lines it cannot be time consuming and this topic is solved for the moment.
who has the guts to help the dummies?
As a matter of fact it is strange that Netgear or ClamAV wont do this.
Dummy Adri.
Hi AdriFrijters,
Our engineering team is on CNY holidays. I can help to apply the fix for you. Please follow the link below to enable the SDM, then send me a private message and let me know the port number.
https://kb.netgear.com/000053266/ReadyNAS-OS-6-Enabling-Secure-Diagnostics-Mode
When the engineering team is back to work next week, we will release a hotfix to resolve this issue.
dear Moderator,
then send me a private message and let me know the port number.
How do I do this, 'in private'.
Astra03 is willing to give help in a dummy way.
all can read and do the same. Perhaps this helps all dummies with this problem and
So Yes, I accept help but for the bennifit of all, it seems best to get the instruction in a simple way.
Adri.
AdriFrijters wrote:
How do I do this, 'in private'.
You send a private message using the envelope icon at the top right of the forum page - right next to your user picture.
I looked through this thread and cannot find a logical explanation as to why this has gone on for several months. Anyone from Netgear care to offer an answer? Simple sentences, two-syllable words - why has this not been addressed?
Tom
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