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Forum Discussion
TT_DE
May 08, 2017Luminary
Backup NAS 2 USB HDD stops unforeseeable after 500 GB
Having bought a new usb hdd 5 TB a few months ago and set up this device as backup device for the NAS 516. The first full backup worked fine. During the last weeks the nas run incremental backups da...
- May 09, 2017
Having checked the whole setup including format and cable I could identify a malfunction of the power adapter of the hdd which caused the backup errors.
There has been a loose contact in the 12 volt power adapter. I changed the adapter and the backup run properly and ended succesful without interruption.
Surprisingly the brand new power adapter was delivered with a malfunction.
Thank you to you all for your helpful and kind recomendations - I have learned a lot regarding doing backups properly.
TT_DE
May 08, 2017Luminary
StephenB wrote:
TT_DE wrote:
Thx for the hint. Turning on auto eject means that I have to restart the NAS daily to reconnect the USB HDD ?
Otherwise I could not run incremental back up daily. could I?
I was thinking that you were removing the drive after the backup was finished - is that correct?
If you are removing it, then your procedures don't change. If you are generally leaving it in place, then leave auto-eject off, but make sure you make you do eject it from the web ui before you remove the drive.
TT_DE wrote:
But how could this "dirty bit" occur during a running backup? Backup starts properly and suddenly stops after having transferred more than 500 GB?
The dirty bit is a consequence of removing the drive unexpectedly. The backup failure itself might be unrelated.
Though your response makes me wonder if the drive is being unexpectedly disconnected in the middle of the backup somehow. Is it possible that the USB cable or power connector is loose on the drive?
No - the USB HDD stays conected via the USB 3 port at the backside of the NAS device.
Yep, will leave auto-eject off and I am generally use the UI eject option.
No - I am not aware of any cable connection problem neither power mir data cable. Checked this as first when problem occured.
Seems to me that ther eis no plausible explanation yet what causes this problem.
TT_DE
May 09, 2017Luminary
Having checked the whole setup including format and cable I could identify a malfunction of the power adapter of the hdd which caused the backup errors.
There has been a loose contact in the 12 volt power adapter. I changed the adapter and the backup run properly and ended succesful without interruption.
Surprisingly the brand new power adapter was delivered with a malfunction.
Thank you to you all for your helpful and kind recomendations - I have learned a lot regarding doing backups properly.
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