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Forum Discussion
Deeperdown
Mar 12, 2021Tutor
C Drive Failure/Faulty Drives
Hi All, This evening my NV+ stopped working which was noted by the TV saying "no contect". Upon investigation, i identified that the NV+ had locked up in that it was still on, powered and showing "...
StephenB
Mar 15, 2021Guru - Experienced User
Deeperdown wrote:
I have the doc pluggeg into a USB multiu port, which is plugged into a Startech.com HDMI USB hub, which is connected my my Laptop.
The reference to USB 1394 is confusing, I don't know why it is showing up that way. Normally Seatools will only show the drive once. Maybe you should run it w/o the dock installed first, so you can see how it labels the drives in the laptop.
Then add the dock, and insert one drive. Clock on the drive in seatools, and click on "drive information", That will give you the model and the serial number. You can check the serial number for both the USB-1394 entry and the SAS-SCSI-FC entry, and see how it matches with the actual drive serial number.
Deeperdown wrote:
Re the "Long Generic Test" - i'll rerun this tomorrow. Is this the one I should be running to determine if the drives are faulty.
Yes. But the drive self test also makes sense fo run.
Deeperdown wrote:
From the informaiton i posted re the tests, which drives would you say are fualty/healthy?
The Seatools information is confusing, in part because I don't know how USB-1394 and SAS-SCSI-FC relate to the drive you are intending to test.
The NAS is definitely reporting disk 1 as bad. I think it's seeing an OS issue on disk 2 - that doesn't necessarily mean the disk is bad.
Deeperdown wrote:
THE discs were in Raid 5 config,so am i correct is saying that if the drives are faulty, there is no way (other than data retreiveal, which is expensive) to retreive the data? It was only movies and a back up, so not over fussed - but i want to understand if the drives a faulty.
Basically yes.
Deeperdown wrote:
The drives I have are all Seagate Barracuda Green ST2000DL003 (2TB)
Is it common for 3 drives to fail at the same time?
It's not uncommon. They likely are the same age - certainly in the same chassis and under the same workload.
But we don't know know which ones failed (or when). One drive could have failed quite a while ago.
Deeperdown
Mar 15, 2021Tutor
thanks - will re-check the dock station tomorrow and settings as per yrou advice and will report back tomorrow.
- DeeperdownMar 16, 2021Tutor
OK, so i did as you instructed above re the dock station and it still comes up the same, so the USB & SAS are both the HDD (2TB) that I'm testing. Im also getting various results. Ive attached a screen dump while testing Disck 4 (which failed it long Generic test) and drive info from both (not the SDD).
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