NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
geojay
Sep 28, 2022Guide
Can't log into RN21400
This morning I noticed that I hadn't received the normal overnight backup success emails so I attempted to log into my RN21400. I get the "Connecting to the ReadyNAS Admin Page" screen after some del...
StephenB
Sep 28, 2022Guru - Experienced User
geojay wrote:
What should I do next?
Have you tried rebooting the NAS?
If that doesn't help, you could see if RAIDar can get the log zip file.
geojay
Sep 28, 2022Guide
It's perhaps a silly question but how do I reboot it when I can't access the web UI? I'm not sure I've ever used the buttons to reboot it!
- StephenBSep 28, 2022Guru - Experienced User
geojay wrote:
It's perhaps a silly question but how do I reboot it when I can't access the web UI?
Not silly at all. There is an explanation in the hardware manual (see page 58).
As stated, try the preferred shutdown (best not to do a forced shutdown, as it can create more issues).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!