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Forum Discussion
ndpm
Aug 19, 2015Aspirant
NAS is very slow, to see the files in the computer take for ever
I user netgear a lot but this time in a client I'm having problem, we have around 400 GB of files, over 30,000 pictures, the problem is every time you go to see a folder with picture take for ever fo...
JennC
Aug 21, 2015NETGEAR Employee Retired
Hello ndpm,
How many LAN cables are plugged in to the NAS?
If 2, please remove one and see if the same.
It appears you have already contacted support where OS reinstall was suggested to you. If you get the same problem with only one LAN cable plugged in, it may be best you get back to the support expert you spoke with, case 25604880 is still open, he may need to have this escalated to an L3.
Regards,
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