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OS 6.4.1 slow ... to the point of unusable
We just upgraded an RN102 to 6.4.1, which intially seemed to fix some backup issues we'd been working around, however we've just downgraded to 6.4.0 after seeing 6.4.1 being too slow to be usable (th...
To get the fix for the anti-virus issue you can update to ReadyNASOS 6.5.0-T338 (Beta 2) (or later). Alternatively if you prefer you can stay on 6.4.2 for now and install the hot-fix (which is now available).
Thanks for your patience.
JimG1 wrote:
I don't know if the RN product line has historically been a target of malicous intent, but does this strike anyone else as questionable?
I see no evidence of anything malicious at this point. But it is curious that high end NAS are also affected.
That you everybody for the feed back in helping narrow down what is causing your units to slow down.
I have seen the AV cause this in the past, so it was an initial suspect for the slow performance. There are a number of moving parts in AV. There has not been any version updates to the AV in 6.4.1 (to my knowledge), but there is a chance there is a signature update that came out that may have caused this behavior.
Since I have suspected AV from the initial post; I have been looking into different configuration options to see if that would help performance. I did not have much luck yet. It sounds like I will see if I get additional eyes to look into the AV "update" to see what may have happened between the two version.
I have seen the AV cause this in the past, so it was an initial suspect for the slow performance. There are a number of moving parts in AV. There has not been any version updates to the AV in 6.4.1 (to my knowledge), but there is a chance there is a signature update that came out that may have caused this behavior.
Since I have suspected AV from the initial post; I have been looking into different configuration options to see if that would help performance. I did not have much luck yet. It sounds like I will see if I get additional eyes to look into the AV "update" to see what may have happened between the two version.
I have disabled my anti-virus on my second NAS and it works fine after reboot.
After reading a lot on it, and as this is a Unix system, I am wondering if I actually need a anti virus on the NAS if desktop is covered well? I mean could a virus actively go through on an isolated NAS and infect every file realistically?
connor25 wrote:
I have disabled my anti-virus on my second NAS and it works fine after reboot.
After reading a lot on it, and as this is a Unix system, I am wondering if I actually need a anti virus on the NAS if desktop is covered well? I mean could a virus actively go through on an isolated NAS and infect every file realistically?
I've always left AV off on my NAS.
If I were running apps that downloaded files directly to the NAS (e.g. transmission), or if I allowed others to directly upload files (in your case that would be customers), then I'd want it on. But I don't do either of those things. It's always possible that the NAS AV service will find something my PC scanners miss. But the extra protection isn't worth the performance hit for me.
To be clear, I think its a good feature for the NAS to have. But not one I feel I need.
StephenB wrote:If I were running apps that downloaded files directly to the NAS (e.g. transmission), or if I allowed others to directly upload files (in your case that would be customers), then I'd want it on. But I don't do either of those things. It's always possible that the NAS AV service will find something my PC scanners miss. But the extra protection isn't worth the performance hit for me.
To be clear, I think its a good feature for the NAS to have. But not one I feel I need.
If you do use anti-virus and a torrent app you should exclude the directory that the torrents download to using the AV Plus app. It's fine to scan a directory that you move the torrent to after it has downloaded.
My NAS 314 has the same issue after updated the firmware to 6.4.1 today. But unfortunately it keep to reboot when try downgrade to 6.4.0.(over 10 times)
What should I do for it right now?
rhkrv wrote:My NAS 314 has the same issue after updated the firmware to 6.4.1 today. But unfortunately it keep to reboot when try downgrade to 6.4.0.(over 10 times)
What should I do for it right now?
It successed to re-load the previous firmware 6.4.0. finally after waiting for the NAS to reboot the system over 1 hour. It is working smoothness now.
Hello rhkrv,
Thanks for adding your experience. Engineering is already aware of this and working on a fix.
We again apologize for the inconvenience.
Regards,
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