NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 1100 unresponsive - quota check?
The shares on our Readynas 1100 dropped off the network at toward the end of the day today. I could not get into Frontview or Raidar (4.1.5). I pushed the front blue power button but nothing happen...
Hello hezner,
If it takes too long that it already reaches more than 24 hrs, you might need to contact support already. I checked your profile and your ReadyNAS 1100 is already out of warranty and support, however you can avail their per incident support, it may need to get escalated to L3.
Regards,
Hello hezner,
Quota check is safe AFAIK.
Good to know that you have full backup except for Monday's work, at least you practice backing up files.
Let us know if you get in to trouble with accessing the data once it is done.
Regards,
Thanks for your reassurance. I'll report back when the quota check is done. Hopefully not issues.
Jenn,
I see in other posts where people can tell % of quota check that is done. I see nothing except the words "quota check" in Raidar. Should I be able to see progress? Also I did not have any quotas set. Is it even legitimate for a quota check to run? Sorry but I'm getting antsy. We are approaching 22 hours that this has been running with no apparent change in anything.
Hello hezner,
If it takes too long that it already reaches more than 24 hrs, you might need to contact support already. I checked your profile and your ReadyNAS 1100 is already out of warranty and support, however you can avail their per incident support, it may need to get escalated to L3.
Regards,
Just to update - I did open an incident support ticket (26030158) and it has been escalated to L3. I'm waiting for tier 3 support personnel to contact me. The tier 2 person I spoke with indicated that they would priorize my ticket since it is for a business. Just don't know what that means for time frame. I'll update again when I hear more.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
