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Forum Discussion
hezner
Nov 10, 2015Aspirant
Readynas 1100 unresponsive - quota check?
The shares on our Readynas 1100 dropped off the network at toward the end of the day today. I could not get into Frontview or Raidar (4.1.5). I pushed the front blue power button but nothing happen...
- Nov 11, 2015
Hello hezner,
If it takes too long that it already reaches more than 24 hrs, you might need to contact support already. I checked your profile and your ReadyNAS 1100 is already out of warranty and support, however you can avail their per incident support, it may need to get escalated to L3.
Regards,
StephenB
Nov 17, 2015Guru - Experienced User
hezner wrote:
I did not ask the question clearly. If I insert a disk with some information on it into the slot where where I pulled the bad disk will the unit over write the information currently on the disk I inserted and use that disk to rebuild the array? That is what I want to happen but have always put a blank disk in before.
No. It can't import the information on the disk. It needs to reformat before it adds the replacement to the array.
hezner
Nov 17, 2015Aspirant
OK I'll reformat the drive before I insert it. Thanks
- StephenBNov 17, 2015Guru - Experienced User
hezner wrote:
OK I'll reformat the drive before I insert it. Thanks
Best to unformat it actually.
In windows disk manager, you'd right click on every volume (which amounts to a partition) and delete it. Vendor diags have an advanced test to zero the drives (one at least has a "quick zero" option that also unformats).
- heznerNov 17, 2015Aspirant
I have the disk plugged in as a USB. My Win7 Computer management the disk management sees it as disk 2 (that is correct as I have 2 internal drives) but does not know what size it is or the manufacturer. It shows as unknown and not initialized. The drive does not show in Explorer. When I tried to initialize it failed saying the disk was not ready. I tried scanning for it in Seagate tools but it did not show there either. Another suggestions or tools to get it in a state where I can unformat it?
- heznerNov 17, 2015Aspirant
I move the disk over and plugged it into an old XP desktop and was able to see the drive partions in disk manager and able to delete the partitions OK. It does recognize the correct model and capacity of the drive and now shows it all as one unallocated space. I did not go to the drive manufacturer tools and to the advanced test to zero the dirves
So, is it OK to plug that into the degraded array now without doing the advanced test? Thanks so much for your quick response and all your help.
Pat
- heznerNov 17, 2015Aspirant
I ran back ups of everything new from a week ago Monday that had not been previously backed up then inserted the blanked disk. The array is rebuilding now - currently at 2% done. Will check everything over throughly in the morning when the rebuild is done and will be praying that this issue is resolved. Have already purchase a new NAS but this will at least give me a bit of leaway in getting it set up and content moved to it.
- heznerNov 18, 2015Aspirant
The volume resynced without errors and we have been using the unit all day without any problems. Evidently my email alerts stopped working. I tried to redo them but nothing was accepted. I'll start a separate discussion about if I don't find any answers in my searching. Thanks to both of you for your help. I really appreciate it.
- heznerNov 19, 2015Aspirant
BTW - Stephen, I would like to have marked your response as the solutions also but the site did not let me. Jenn helped with the original question but you helped with the secondary question. Sorry that I could not have marked your contribution as a solution also.
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