Forum Discussion

Aspirant

Aug 14, 2017

Solved

ReadyNAS NV+ v2 - OS reinstall

Hi, My ReadyNAS is no longer accepting my admin password and I have used all that I can remember. The password recovery option is not working either for the only answer I would have used and mul...

Booting

JennC
Aug 16, 2017
Hello crookesa ,

I guess it's best to create a new topic and give description and all details about your NAS and the issue.

Regards,

JennC

NETGEAR Employee Retired

Aug 15, 2017

Hello crookesa,

Can you please confirm that you release the reset button when the boot menu appears on the display screen? If you are doing it right and you still not get the menu selections, it may be time to get a a new one.

I have checked your profile and found that you have a ReadyNAS NV+ v2 registered and it's passed the 3-year warranty.

I hope you do have full backup.

Regards,

crookesa

Aspirant

Aug 16, 2017

HI JennC,

I was actually able to SSH into the NAS box and was able to reset the admin password and can access the dashboard now.

I still have a problem that I am trying to solve though that some of my shares I can't access even though they are visible in the dashboard.

Should I post a new question regarding that or what support is available?

Thanks.

StephenB
Guru - Experienced User
Aug 16, 2017
Normally a new thread works out better, so I suggest doing that.
JennC
NETGEAR Employee Retired
Aug 16, 2017
Hello crookesa ,

I guess it's best to create a new topic and give description and all details about your NAS and the issue.

Regards,