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Forum Discussion
Lagamel
Oct 29, 2015Aspirant
RN102 don't shutdown properly since 6.4.0 upgrade
Hello, Since I've upgrade my Readynas 102 to the new firmware (with no problem), I'm experiencing strange behaviours during shutdown. This appear if I stop it with the power button or form th...
- Oct 31, 2015
Hello,
Without any clue to solve my problem I finaly manage to do a factory reset from the boot menu.
I follow the informations from http://kb.netgear.com/app/answers/detail/a_id/22892 and everything seems fine.
I will think twice before applying the next firmware upgrade, it's a lot of work to get the device working normally :-(
JennC
Oct 30, 2015NETGEAR Employee Retired
Netrage2
Oct 30, 2015Aspirant
The NAS has come back out of boot on its own (eventually) and the 'Act' light is now busy doing something so I have managed to get into the admin for long enough to disable the power down to keep the NAS on 24/7 and I will wait overnight and see if the NAS is any better in the morning. I would guess its all related to the quota/snapshot changes and the fact that my snapshots are at around 4TB in size and they are using up full system resources to be reprocessed. I managed to remove some but not before it dropped me out again and I dont want to risk another reboot to get the logs.
If its still the same tomorrow then I will let you know.
- Netrage2Oct 31, 2015Aspirant
Update:
Overnight the NAS seemed to complete the reprocess of the snapshots and the NAS let me access it fully this morning. I have since removed all existing snapshots and stopped any new ones from being created.
Looking at the logs, the event that keeps repeating for the time period that the NAS was unusable is related to reprocessing of the snapshots so it looks like any other request to the NAS be it for data access, admin access or even for it to reboot was ignored due to the overloaded work that the firware update had started. Now that work is finished the NAS seems to be usable again.
The only advice I can give to others with the same issue is to try and remove any existing snapshots, stop new ones being created and leave the NAS on 24/7 until it becomes stable.
- JennCOct 31, 2015NETGEAR Employee Retired
Hello Netrage2,
Thank you for sharing.
In case anyone is interested, there is already BETA 6.4.1-T21.
Regards,
- LagamelOct 31, 2015Aspirant
Hello,
Without any clue to solve my problem I finaly manage to do a factory reset from the boot menu.
I follow the informations from http://kb.netgear.com/app/answers/detail/a_id/22892 and everything seems fine.
I will think twice before applying the next firmware upgrade, it's a lot of work to get the device working normally :-(
- pit_vrNov 02, 2015Aspirant
hm, but that's not the kind of solution I'm looking for :( .
You have to backup all your data before and afterwards you have to set up your ReadyNAS from scratch, because you did a factory reset.
Should I start a new discussion ?? Or will there be some more support from Netgear for this topic?
pit
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