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Forum Discussion
Time Machine verification failure (again)
I know this has been discussed before but it seems like a perennial question. The problem occurred with my ReadyNAS Duo every few months and this is the second time it has happened with my RN102 ...
Looks like there is quite a few of us in the same boat, you can add me to it.
Your case however, seems particularly nasty as I can carry on at least a couple of months before the infamous “verification failure“ message prompts and I have to start it all over again.
Of course, the usual Murphy's law applies here.
Guess when I had last verification failure? just a couple of days after I updated from Yosemite to El Capitan public beta and the whole system failed with a Kernel Panic due to a system extension. Really unfortunate.
Luckily I had other cards I could play but I had in fact lost the possibility to rollback easily just one week or so with my restore which in fact defeats the whole purpose of having a Time Machine setup.
I had opened another thread here as I had not found this one yet.
Got a few questions asked by one of the Mods but no further feed-back. I wonder why.
It's a real pity so little follow-up shows on this problem as it appears to be a very real issue affecting more or less everybody I know using ReadyNAS and TimeMachine backups.
The device itself is very nice, software is good and I am happy with it, if only I could get a reliable TM backup for my Mac...
Well, I despair at the support I have received from Netgear Online Support. I might as well be talking to a lump of concrete. I didn't want to say too much about it but as communications between Netgear and I have terminated and I am seeking legal clarification on their obligations in my country, the UK, I am prepared to divulge that I have been told that my online support warranty has expired and that they are not willing to offer me any support unless I purchased a technical support contract. I asked about the hardware warranty and was told that in order for the hardware warranty to apply, I would have to have the hardware diagnosed as being faulty and to do that I would have to have a technical support contract. I don't know how software faults apply but if it is part of the operating framework, in my humble opinion, it is integral to the hardware. Anyway, I don't think I need explain my exasperation.
As my RN102 is completely useless, insofar as its intended purchase function, I have spoken to the supplier who were quite taken aback at Netgear's attitude. They asked me to take it to my local branch for testing but as I explained to them that a full backup via Ethernet takes about 48 hours before it fails, what are they expecting to see unless I were to hand over my Mac for a soak test. I am hoping that they conclude that there is nothing they can do and end up offering a refund because to be honest, I would gladly kiss goodbye to using Netgear's products from here on. This is beyond the limits of reasonable tolerance.
In some ways, I am glad I am not alone but I also sympathise with others who are having to deal with this.
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