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Solved
Unable to FW update
I have this same problem when attempting to upgrade from 6.2.5 except that if I power cycle the box, it reboots in 6.2.0. What can I do to upgrade to the latest FW since 6.2.0 on my box has issues wi...
Using a tip from JennC about trying to update manually, instead of through the web interface, I was able to point at the 6.2.5 zip file, run the update and reboot.
After a few minutes of activity on the NAS, it came up indicated 6.2.5 is now the FW level.
Thanks to JennC and mdgm for their support on this.
Now on to functional testing! (Can I actually copy large amounts of data to/from the NAS? - which was the lockup problem before SW upgrades last year).
josef
I see your additional information here: https://community.netgear.com/t5/New-to-ReadyNAS/6-2-5-on-Readynas-104/m-p/977503#M8702
Do you get any errors when you reboot the box when you attempt to do a firmware update?
Can you send me your logs (see the Sending Logs link in my sig)?
Hi.
Sorry about not finding the right thread to post on. I tried to search for something, but it wasn't clear as to which one would be the best.
I did not notice any errors during the reboot, but I wasn't paying that close attention. After I powered the box down then up, I walked away knowing it would be several minutes. When I returned, the box was up, but with 6.2.0 as the FW (which is what it was prior to attempting to upgrade). While you are reviewing the logs (sent to the appropriate address as System_log-JZNas-20150903-081909.zip) I will retry the upgrade sequence but pay attention to the messages on/from the display on the box.
Thanks for your assistance. Let me know what else you would like me to do/try. ALso, let me know if I should send the logs elsewhere....
josef
I did not get your email.
I resent them to NBSU_Logs at netgear.com (obviously with the correct substitution for "at"). My email client shows both emails were sent.
Is there a secondary way to get them to you?
josef
Got this response from the emails I sent trying to send the logs:
NBSU_Logs@netgear.com
A problem occurred during the delivery of this message. Please try to resend the message later.mailgw3.netgear.com gave this error:
Error: too many hopsThat happened twice, out of the three times I tried to send the logs. It appears your mail daemon is unhappy with my email. Do you have any suggestions? (I was able to do this before, during similar issues with the 6.1.8 timeframe updates.)
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