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Forum Discussion
greispe
Oct 13, 2015Tutor
Unable to Uninstall Plex so I can reinstall
Having recently update my ReadyNAS 516 to 6.4, I also wanted to upgrade to the lastest version of Plex. When I tried to install plexmediaserver-ros6-binaries_0.9.12.8.1362-4601e39_amd64.deb, I receiv...
JennC
Oct 14, 2015NETGEAR Employee Retired
Hello greispe,
Have you tried on a different web browser?
How about rebooting the NAS then try uninstalling again?
Regards,
greispe
Oct 14, 2015Tutor
Every attempt at unstalling Plex from the web interface failed. It just popped up a window with the uninstalling message and then stayed there forever.
I finally found some suggestions on the community to perform a manual uninstall:
# apt-get --purge remove plexmediaserver-ros6-binaries
This was not totally successful until I removed the plexmediaserver folder in the apps folder. Then it finally did not show up on the web UI. I then reinstalled an older version of Plex (Version 0.9.12.8.1362-4601e39 the one that is on the apps page) rather than the current version (Version 0.9.12.13.1464-4ccd2ca) since that was the update that created the initial problem (locked up Plex, since it generated an "unable to install" error message)
Bottom line: I had to do a manual unintall in order to reinstall Plex.
Question: Since the release on the apps page seems to be two releases behind what Plex has on their web site
- JennCOct 15, 2015NETGEAR Employee Retired
Hello greispe,
May I ask where did you get the version 0.9.12.13.1464-4ccd2ca?
I only see version 0.9.12.8.1362-4601e39.
Regards,
- greispeOct 15, 2015Tutor
Jenn:
When you start up Plex on the ReadyNAS it informs you that there is an update. When you go the plex web site, you can find it here:
When you select Netgear, you'll see the links for each of the ReadyNAS plafforms.
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