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ronpatrick73's avatar
ronpatrick73
Aspirant
Jan 18, 2017
Solved

unable to uninstall any apps

firmware 6.6.1

 

I had trouble uninstalling any app where i click remove link, it seems to do its thing... but admin page loses connectivity and when it comes back the app is still there.

I also cant get SMB to enable, again I click to enable, appears to do something but kicks back out and its still disabled.

 

I have seen a few closed posts where people were helped by "sending a pm".  Moderators how about posting what to do in the forums. thanks.

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    ronpatrick73 wrote:

    Moderators how about posting what to do in the forums. thanks.


    Often in those cases there isn't just one root cause.  Logs and sometimes remote diagnosis are used by the Netgear mods to isolate the root cause and then provide the proper fix.

     

    Posting those in the main forum could make problems worse.

     

    What ReadyNAS model do you have?  Note that OS6 business NAS purchased between 1 June 2014 and 31 May 2016 have free lifetime chat support, which might be useful in your case.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ronpatrick73 wrote:

        readynas 204

        i dont think the business nas applies to me.


        No, it doesn't.  Hopefully mdgm-ntgr or some other netgear mod will send you one of those PMs.

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send in your logs (see the Sending Logs link in my sig)?

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