NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
alfajgroups
Dec 04, 2019Aspirant
ready cloud
not able to login in ready cloud in desktop
JohnCM_S
Dec 05, 2019NETGEAR Employee Retired
Hi alfajgroups,
Welcome to the Community!
We will need more information regarding the issue that you have on ReadyCLOUD. I have listed the information we need:
1. Are you logging in using the ReadyCLOUD desktop app or are you using the ReadyCLOUD web portal?
2. If you are using the ReadyCLOUD desktop, what is the version of the ReadyCLOUD desktop app and what is the operating system of the PC?
3. What is the error message that you are encountering when you are not able to login to ReadyCLOUD?
4. Are you having the same issue when you try it on other computers?
5. What is the firmware version of your ReadyNAS?
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!