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Ready NAS 104: identify failing drive
Hi,
This morning I heard clicking noises (click of death?) coming from my Ready NAS 104. I shut down the device and when I turned it on there were no more clicks. Regardless, I want to change the drive that was making click noises.
I checked the logs but there are no error messages other than hard drive capacity warnings like
"Volume: Less than 20% of volume Disk-04's capacity is free... "
Upon checking the HDD status I got the following:
HDD one has ATA error: 103
All others have ATA error: 0
I wanted to confirm if HDD one should be replaced
I appreciate your help.
Antonio
Ready NAS 104
Firmware 6.10.4 hotfix 1
Saram wrote:
Upon checking the HDD status I got the following:
HDD one has ATA error: 103
All others have ATA error: 0
I wanted to confirm if HDD one should be replaced
It is concerning, though one question is whether the count is growing or stable.
ATA isn't the only one that matters - you can see the others by downloading the log zip file, and look in disk-info.log.
I suggest running the disk test from the volume settings wheel. That might restart the clicking. After the test, download the logs again and take another look at disk-info.log and see what changed.
BTW, if a disk is clicking, it should be replaced no matter what the count is.
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Saram wrote:
Upon checking the HDD status I got the following:
HDD one has ATA error: 103
All others have ATA error: 0
I wanted to confirm if HDD one should be replaced
It is concerning, though one question is whether the count is growing or stable.
ATA isn't the only one that matters - you can see the others by downloading the log zip file, and look in disk-info.log.
I suggest running the disk test from the volume settings wheel. That might restart the clicking. After the test, download the logs again and take another look at disk-info.log and see what changed.
BTW, if a disk is clicking, it should be replaced no matter what the count is.
Hi
Thank you. I downloaded the log and I found the info I needed:
Health data
ATA Error Count: 103
Reallocated Sectors: 420
Reallocation Events: 82
Spin Retry Count: 0
Current Pending Sector Count: 442
Uncorrectable Sector Count: 351
Temperature: 38
Start/Stop Count: 9653
Power-On Hours: 40523
Power Cycle Count: 107
Load Cycle Count: 827101Hard drive one is failing. I will replace it once I get the 4TB WD Red plus I ordered today.
Thank you again.
Antonio
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