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Ready NAS 312 - Web Admin Console is not accessible after firmware upgrade
NAS 312 has been running great for the past year or so, but needed to login to update some accounts recently. While in there I noticed the web console was bit sluggish and also noticed that there wa...
StephenB, thanks so much for your help, but I figured out what the issue was. Remember I mentioned above that I kept hearing the drives churning like it was defragging or copying files, when I put my ear on the NAS it wasn't that causing the noise but an external hard drive that I had connected to the NAS to perform off NAS backups. Seems that external drive went bad and when the NAS was rebooting it was trying to mount that external drive causing it to hang up the system. The minute I disconnected the external drive and rebooted things, the NAS came up fine. I further confirmed this, by reconnecting the external hard drive and the NAS started hanging again on reboot.
With that external hard drive disconnected, all seems to be in working order with the new firmware.
Thanks so much for your help.
Mark
markgsx wrote:
Is there any way of seeing what the NAS is doing? Any help or ideas would be appreciated?
Try installing RAIDar and see if it can find the NAS and give you status. https://kb.netgear.com/20684/ReadyNAS-Downloads
When I run the Raidar tools, I get a message that it can not connect. See image below.
However, I can see in my router that the IP is active and I can ping the NAS and it responds.
Pinging 192.168.1.190 with 32 bytes of data
Reply from 192.168.1.190: bytes=32 time<1ms TTL=64
Reply from 192.168.1.190: bytes=32 time<1ms TTL=64
Reply from 192.168.1.190: bytes=32 time<1ms TTL=64
Reply from 192.168.1.190: bytes=32 time<1ms TTL=64
Lastly, when I try to hit the IP address from a browser, it never times out, it just spins and spins and never loads anything, just a blank screen. But I can hear the drives churning like they are copying / moving files.
Is there some kind of diagnostics mode I can put the NAS in to better troubleshoot it?
thanks Stephen!
Mark
Oh, I also tried installing the ReadyCloud tool on my Windows machine which I had setup as one point. I was able to log in, however when it tries to connect to the NAS, it says its offline. Not sure if that helps.
Thanks
Mark
You might want to power it down, and then reboot it in read-only mode.
Info on doing that starts on page 65 here: https://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf
StephenB, thanks so much for your help, but I figured out what the issue was. Remember I mentioned above that I kept hearing the drives churning like it was defragging or copying files, when I put my ear on the NAS it wasn't that causing the noise but an external hard drive that I had connected to the NAS to perform off NAS backups. Seems that external drive went bad and when the NAS was rebooting it was trying to mount that external drive causing it to hang up the system. The minute I disconnected the external drive and rebooted things, the NAS came up fine. I further confirmed this, by reconnecting the external hard drive and the NAS started hanging again on reboot.
With that external hard drive disconnected, all seems to be in working order with the new firmware.
Thanks so much for your help.
Mark
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