NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nikhiljain
Oct 25, 2017Aspirant
Ready NAS 516 Checking Boot FS
Power to the readyNAS failed and when I turned on it got into this booting ... checking the root FS state. It has been there for the last 36 hours. I donot hear the drives going the system is quite except for the fan. I cannot ssh and look as I did not know enough to enable that. Also RAIDR finds the drive but says checking volume. How can I get a clue of what is going on? Is there a way to physically connect to the drive and look at logs? Please help.
This power failure happened right after an upgrade to 6.7.5 if that helps
I have been able to solve the problem.
After 2 days of waiting and based on the suggestion of folks I rebooted the device. That didnot solve the problem but it did not do the root FS checking. So that was good. I turned it off and this time started on the boot menu (pressing the reset button and turning on the power switch: you can see the instruction to get to the boot menu in the documentation) and reinstalled the OS. That reinstall fixed the problem. I have now upgraded to 6.9.0 and all is well.
Thanks to all
11 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
Did you try downloading the logs with RAIDar? RAIDar 6 has that feature, the older RAIDar 4.3.8 doesn't.
- NikhiljainAspirant
I am using RAIDAR 6.3-T1. Unfortunately that download feature only works after the NAS has booted further along. In this case that download option is not available on RAIDAR
- StephenBGuru - Experienced User
If you are the original purchaser, and bought the RN516 between 1 June 2014 and 31 May 2016, then you have lifetime free chat support at my.netgear.com. That would be a good option.
If not, you could still use paid support (unless you purchased the unit used). Per-incident support is cheaper than a service contract (but you might have to push to get it).
Rebooting the unit into tech support mode is possible - you'd then need to use linux shell commands to mount the OS partition and look at the logs. Do you have enough linux knowledge to do that?
- NikhiljainAspirant
I have been able to solve the problem.
After 2 days of waiting and based on the suggestion of folks I rebooted the device. That didnot solve the problem but it did not do the root FS checking. So that was good. I turned it off and this time started on the boot menu (pressing the reset button and turning on the power switch: you can see the instruction to get to the boot menu in the documentation) and reinstalled the OS. That reinstall fixed the problem. I have now upgraded to 6.9.0 and all is well.
Thanks to all
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!