NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
delweine
Nov 30, 2011Aspirant
Ready Nas duo v2 won't recognize external usb drives over 2
Got new ReadyNas duo v2.. wont recognize external usb drives over 2 tera on any usb port, any new beta firmware around to address this issue? kinda defeats the purpose why i bought the thing, and disa...
mdgm-ntgr
Nov 30, 2011NETGEAR Employee Retired
delweine wrote: yes tried it, same result.. i have 2 old nas boxes.. both have no issues with any of my externals..
Are all your enclosures multiple disk enclosures?
Are you saying that if you use 2TB drives or less it works fine but if you use 3TB drives it doesn't?
delweine wrote:
products should work as advertised, i appreciate you trying to stick up for them, and if this was a new technology, I would be much more understanding.. But as I pointed out, all my ext boxes worth with much older nas boxes.. therefore, as someone who works in the computer field, I consider their public release of this product to be a beta.. just not acceptable to me.
They've ported the RAIDiator OS to run on ARM hardware and given it a new redesigned web-interface. A lot of work has gone into this. I would certainly disagree with comments suggesting it's a beta product. If it was a beta lots of different things wouldn't be working and several bugs.
Now with existing USB disks there's also some issues to deal with such as:
Does it still mount when connected to another device?
What filesystem is on the disk? If the filesystem is an unusual one that's not recognised it may fail to mount. Filesystems such as NTFS, FAT32 (4GB limit per file) and EXT3 are recommended.
Have you verified the disks are in good health?
Does your USB enclosure have it's own power supply? If not, are you able to try connecting via a USB hub with its own power supply?
You could also open a tech support case (http://www.readynas.com/support). Please edit the thread title (i.e. subject of first post in this thread) to include your case number. Support may be able to determine from the logs what's going wrong.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!