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Forum Discussion
Tommsy
Jan 14, 2019Aspirant
Ready NAS not booting - Boot from USB Failed
Hi have a readynas 10400 Model RN10400 which has stopped working with the following error on the LCD Screen
'Boot from USB
Failed!'
I have downloaded the Netgear Storage USB Recovery Utilit...
Tommsy
Jan 14, 2019Aspirant
StephenB
Jan 14, 2019Guru - Experienced User
The NAS can be finicky on which USB drive it will accept, so if you have a third one you might try that. Usually older drives work better than newer ones. If there are multiple partitions on the USB drive, you should remove them and create a single new one.
You could also try paid support via my.netgear.com.
Was there any trigger for this failure (for instace, a firmware update???).
- TommsyJan 14, 2019Aspirant
Hi tried third USB, still no joy
I am going to try a fourth....
What should be done for it - network connected, disconnected??
Drives in / out etc?
- TommsyJan 14, 2019Aspirant
Hi Stephen
4th USB - this time still no joy the same error :( and it is a very old USB this time :(
also - cant think of reason, we had a power failure but no updates etc...
Any other ideas?
Thanks in advance
Tom
- StephenBJan 14, 2019Guru - Experienced User
Tommsy wrote:
Any other ideas?
Maybe paid support (my.netgear.com). Can the system boot into tech support mode?
- TommsyJan 14, 2019Aspirant
Thanks - just looking at the paid support - it is €86.99 I wouldnt minds paying it - but will they get it working?? There is no point in paying if it hopeless......
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