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Forum Discussion
Solved
Ready NAS SCSI quit working after update to 6.7.5
I have been running this ReadyNAS for about 3 months now without issues. When I received it, I made sure to update it to the latest firmware. I was notified that a new update was available, so I up...
Here is what we discovered. It turns out that if you turn on thin provisioning and you turn on snapshots the NAS will completely run itself out of space, even though the NAS will tell you there is space left. Support told me that since the device thought it had 20% storage left and it really didn't, upgrading of the firmware caused the operating system to become corrupt. This caused a big problem for me. There was no way to recover the data if you are using an iSCSI connection and do not have a spare drive that has almost as much storage of your NAS is. I did not and this resulted in all the data on the device being lost.
Hello doubleb53,
May we ask for a copy of the complete logs of the NAS, you can send the logs through file sharing website like wikisend and just PM me the download link. Are you encountering same problem when you try to access share/folder of the NAS?
Regards,
Marty_M
NETGEAR Community Team
I have opened a case on this and I have talked to Level 1 and level 2 support. They have forwarded me to Level 3 support as it looks like there is an issue with the OS and how it is handling the iSCSI communication. Level 3 is supposed to be calling me today to try to find a solution and work with me to be able to get my data off my device. Hopefully they will be able to figure out the actual problem and fix it.
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