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Forum Discussion

Greg_laskey's avatar
Greg_laskey
Aspirant
Jan 08, 2018
Solved

Ready NAS Remote admin page not working

HI I can reach my admin page via Ready Cloud , local web pages , Raidar. Eetc

However

Ready Cloud Remote will not load admin page , it asks for the user name and password then nothing.

 

I can see all the shares and files.

 

I have two remote NAS as well , they have the same problem.

  • Marc_V's avatar
    Marc_V
    Feb 22, 2018

    Hi Greg_laskey

     

    It would be great if you can mark the appropriate post as "accepted Solution" for others to benefit from this.

     

    Regards

     

     

10 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Greg_laskey

     

    ReadyNAS Remote has been discontinued since September 30, 2017 and a message was sent to users through E-mail regarding this.

     

    After end-of-service dates, the following will apply:
    • Customers will not be able to upload, download, share and edit photos through ReadyNAS Photos2 service
    • Customers will not be able to remotely access the ReadyNAS using ReadyNAS Remote service, including web admin interface, and sharing
    • Customers will not be able to use ReadyNAS Replicate to copy and restore data from one ReadyNAS to another, locally or through the Internet

     

    ReadyCloud is now being advised as a replacement service for ReadyNAS Remote as it has comparable services with ReadyNAS Remote.

     

    More information for ReadyCloud here.

     

    Hope this helps!

     


    Best Regards

    • Greg_laskey's avatar
      Greg_laskey
      Aspirant

      HI uninstalled ready NAS Remote and installed Ready Cloud desktop client and yep exactly the same problem. It will not load the admin page even on a NAS on my local LAN.

       

      But the admin page will load via radiar.

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        What is the firmware the NAS is running?

         

        If you are on your local LAN, you can get to the admin page by using the NAS IP assigned to it just like what RAIDar did when you tried accessing the admin page.

         

        Are you getting an error or experience the same issue when you are outside your own network? Can you post a screenshot please.

         

        You may want to take a look at this article.

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