NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Greg_laskey
Jan 08, 2018Aspirant
Ready NAS Remote admin page not working
HI I can reach my admin page via Ready Cloud , local web pages , Raidar. Eetc
However
Ready Cloud Remote will not load admin page , it asks for the user name and password then nothing.
I can see all the shares and files.
I have two remote NAS as well , they have the same problem.
Hi Greg_laskey
It would be great if you can mark the appropriate post as "accepted Solution" for others to benefit from this.
Regards
10 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi Greg_laskey
ReadyNAS Remote has been discontinued since September 30, 2017 and a message was sent to users through E-mail regarding this.
After end-of-service dates, the following will apply:
• Customers will not be able to upload, download, share and edit photos through ReadyNAS Photos2 service
• Customers will not be able to remotely access the ReadyNAS using ReadyNAS Remote service, including web admin interface, and sharing
• Customers will not be able to use ReadyNAS Replicate to copy and restore data from one ReadyNAS to another, locally or through the InternetReadyCloud is now being advised as a replacement service for ReadyNAS Remote as it has comparable services with ReadyNAS Remote.
More information for ReadyCloud here.
Hope this helps!
Best Regards- Greg_laskeyAspirant
HI uninstalled ready NAS Remote and installed Ready Cloud desktop client and yep exactly the same problem. It will not load the admin page even on a NAS on my local LAN.
But the admin page will load via radiar.
- Marc_VNETGEAR Employee Retired
What is the firmware the NAS is running?
If you are on your local LAN, you can get to the admin page by using the NAS IP assigned to it just like what RAIDar did when you tried accessing the admin page.
Are you getting an error or experience the same issue when you are outside your own network? Can you post a screenshot please.
You may want to take a look at this article.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!