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Forum Discussion
doubleb53
Jul 10, 2017Aspirant
Ready NAS SCSI quit working after update to 6.7.5
I have been running this ReadyNAS for about 3 months now without issues. When I received it, I made sure to update it to the latest firmware. I was notified that a new update was available, so I up...
- Jul 24, 2017
Here is what we discovered. It turns out that if you turn on thin provisioning and you turn on snapshots the NAS will completely run itself out of space, even though the NAS will tell you there is space left. Support told me that since the device thought it had 20% storage left and it really didn't, upgrading of the firmware caused the operating system to become corrupt. This caused a big problem for me. There was no way to recover the data if you are using an iSCSI connection and do not have a spare drive that has almost as much storage of your NAS is. I did not and this resulted in all the data on the device being lost.
Marty_M
Jul 25, 2017NETGEAR Employee Retired
Hello doubleb53,
Thank you for sharing your resolution and/or workaround. It does appear that the case was escalated to our engineering department for possible fix through the back end, were they able assist you?
Feel free to post any suggestions, questions, recommendations or anything about your NAS that you think needs attention or will help others.
Regards,
Marty_M
NETGEAR Community Team
doubleb53
Jul 25, 2017Aspirant
Yes they were the ones that informed me of what happened. They were responsive, and that was good. Just wish there would have been a way to copy the data off in smaller amounts.
- Marty_MJul 26, 2017NETGEAR Employee Retired
Hello doubleb53,
It nice to hear you manage to get a copy of the data from NAS. Feel free to post any suggestions, questions, recommendations or anything about your NAS that you think needs attention or will help others.
Regards,
Marty_M
NETGEAR Community Team
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