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Forum Discussion
mc41
Jan 22, 2017Aspirant
ReadyCLOUD not connecting
Trying to connect via readycloud. Says nas is off line which it isnt any solution ? Cheers bill
mc41
Jan 22, 2017Aspirant
Not sure as im out. But was upgraded last week.
- JennCJan 23, 2017NETGEAR Employee Retired
Hello mc41,
Are you logging in via ReadyCloud portal? Please let us know the current firmware version.
Also, please see if you are using the same account that is shown as "signed in as" on the admin page's Cloud > ReadyCloud.
Regards,
- JennCJan 26, 2017NETGEAR Employee Retired
Hello mc41,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
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