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Solved
ReadyCLOUD not connecting
Trying to connect via readycloud. Says nas is off line which it isnt any solution ? Cheers bill
I have the same problem... with DNS 8.8.8.8
can you help me?
phsandmeier wrote:
I have the same problem... with DNS 8.8.8.8
can you help me?
Does the cloud page show a good internet connection?
If not, are you using a static IP address?
The internet connection is very good. I use a static IP.
It affects all Windows client. IOS Mobile Client works fine...
phsandmeier wrote:
The internet connection is very good. I use a static IP.
Perhaps you misunderstood. I wasn't asking if your internet connection itself was good. I was asking if the cloud page on the admin web ui showed a status of internet connected with a check mark in front of it.
The most common cause of your problem is a misconfigured static address. Leaving out the DNS service is very common, though that doesn't seem to be your problem. You might also add your ISPs DNS service(s) to the configuration on the NAS. A misconfigured subnet mask or gateway address can also cause your problem.
Also, what firmware is your NAS running?
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