Forum Discussion

mc41

Aspirant

Jan 22, 2017

Solved

ReadyCLOUD not connecting

Trying to connect via readycloud. Says nas is off line which it isnt any solution ? Cheers bill

Other Discussions

StephenB
Jan 29, 2017
mc41 wrote:
Go into admin page and add it ?

Yes. It's under network settings (ipv4).

mc41

Aspirant

Feb 01, 2017

Get in from here. http://readycloud.netgear.com/client/index.
Just not from readycloud app

JennC

NETGEAR Employee Retired

Feb 01, 2017

Hello mc41,

Thank you! ReadyCloud app is currently problem and engineering team is already aware and working on it. The portal works, we suggest everyone to use the portal for the meantime.

Regards,

BriBrom
Star
Feb 01, 2017
The portal is not working for the employee I have who connects remotely. For whatever reason, your latest brilliant firmware update knocked out his ability to use the browser portal to access my RN104
- JennC
  NETGEAR Employee Retired
  Feb 02, 2017
  Hello BriBrom,
  
  Do they already have files stored to their home shares? If not, remove then reinvite them.
  
  Problem with desktop client is resolved now.
  
  Regards,
- mc41
  Aspirant
  Feb 02, 2017
  I still have issues
  I have done several reboots
  I have reset permissions etc,,,
  
  can I send log to someone ?
  
  cheers
  Bill
  - mc41
    Aspirant
    Feb 03, 2017
    This is pathetic no support from netgear there help line cant even understand english ?????????????????????????
    
    NETGEAR help or this product goes back for refund
    
    im over it