Forum Discussion

mc41

Aspirant

Jan 22, 2017

Solved

ReadyCLOUD not connecting

Trying to connect via readycloud. Says nas is off line which it isnt any solution ? Cheers bill

Other Discussions

StephenB
Jan 29, 2017
mc41 wrote:
Go into admin page and add it ?

Yes. It's under network settings (ipv4).

mc41

Aspirant

Feb 01, 2017

Get in from here. http://readycloud.netgear.com/client/index.
Just not from readycloud app

JennC

NETGEAR Employee Retired

Feb 03, 2017

Hello mc41,

You still have problems access the NAS through the portal? If it is through the portal then you might get problems also through the desktop client app. The issue you have is not the same as the one I mentioned earlier that has been fixed.

Ok so now I can access everything in shared,OTHER than photo's = Access denied" no idea why this is so,but it is doing my head in

Wednesday at 4:13 PM

Is this the problem you are still experiencing? Are you using an invited ReadyCloud user or the main one account that is entered on the admin page's Cloud tab?

By the way, you have already marked one of the posts as the accepted solution, if the issue that you have raised is not resolved yet, unmark it since you are the original poster of this thread.

Regards,

BriBrom
Star
Feb 03, 2017
Everything started working again yesterday, so problem solved.
JennC
NETGEAR Employee Retired
Feb 03, 2017
Hello BriBrom,

Thank you for confirming that the problem you were experiencing is now solved. The previous message I posted was meant for mc41. I guess I'll just modify it.

Regards,