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Forum Discussion

Jon_Techniform's avatar
Nov 28, 2018

ReadyDR Unknown Error 255 on ReadyNAS 422

I recently noticed our ReadyNAS unit was not backing up to our offsite ReadyNAS. We are getting an unknown error 255. Both units were working fine for months. I tried updating both units to the most recent firmware 6.9.4, we had 6.9.0 prior to that. In the history is shows that it connected and with average durations from 2-8 hours some as high as 10 or 20 hours which was normal before when it did complete the backup.  I have attached a copy of the ReadyDR logs.

 

We do use a DDNS service on the offsite unit.  I have verified this is still working correctly.

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Did you also check that the port is still forwarded to the correct IP address on the far end router?

    • Jon_Techniform's avatar
      Jon_Techniform
      Aspirant

      Yes, I verified the port I have setup is forwarded to the correct IP address.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        I don't use ReadyDR, so hopefully someone who does will chime in.

         

        It looks like the job is running for some hours before it loses the connection somehow.  Perhaps PM Marc_V or JohnCM_S and ask them if they are willing to analyze your full log zip.  (Don't post that zip publically, as there is some information leakage if you do).

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