NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
IX
Jul 03, 2018Aspirant
ReadyDR unreliable / random failures (Error 255)
Hello Community,
I have problems with ReadyDR-Jobs failing randomly with error 255.
Here's the setup:
Two RN3138 with identical disk setup, FW 6.9.3.
The first (storage02) ist the active NAS ...
StephenB
Jul 03, 2018Guru - Experienced User
Look at the ethernet statistics on both NAS (which are in network_settings.log in the log zip file). Perhaps also look at the ethernet stats on the switches on the path.
- IXJul 03, 2018Aspirant
Thank you,
I followed your advice and this is the result:
ethernet statistics storage02:
eth3 Link encap:Ethernet HWaddr e8:fc:af:e6:e7:a3 inet addr:192.168.1.2 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::eafc:afff:fee6:e7a3/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:4953775625 errors:0 dropped:0 overruns:0 frame:0 TX packets:10754960373 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:578561054079 (538.8 GiB) TX bytes:15379770239021 (13.9 TiB) Memory:dfe00000-dfe1ffff
storage03:
eth3 Link encap:Ethernet HWaddr b0:b9:8a:43:c3:23 inet addr:192.168.1.3 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::b2b9:8aff:fe43:c323/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:31759593 errors:0 dropped:0 overruns:0 frame:0 TX packets:3936203 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:46351098088 (43.1 GiB) TX bytes:375613535 (358.2 MiB) Memory:dfe00000-dfe1ffff
I can not see any errors. Network looks fine to me.
Switch is unmanaged, no logs available.
- StephenBJul 04, 2018Guru - Experienced User
IX wrote:
I can not see any errors. Network looks fine to me.
It looks fine to me too. I suggested checking this because there was a recent poster with the same error, and in his case the network connection was dropping.
I think you'll need Netgear's help to diagnose this. Perhaps PM mdgm-ntgr or another mod here, and ask them if they are willing to analyze your logs.
If you are using the NAS hostname in the ReadyDR job(s), then perhaps you could try switching to the IP address.
BTW, if you aren't using ipv6 on your network, I suggest disabling the protocol in the two NAS. Sometimes Windows 10 will use the ipv6 local links, and performance can suffer if that happens.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!