NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Alexpetrovich
Apr 07, 2018Aspirant
ReadyNAS 102 Lost data after firmware update
Hello, everybody!
I updated firmaware of NAS 102 from 3.xx to 6.9.3 and lost most of data on it
How to recover it with file structure?
Thank you for help!!!
9 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
The RN102 never had 3.xx firmware, only 6.x.x. Did you type something incorrectly?
- AlexpetrovichAspirant
I'm sorry. of course 6.3.
- StephenBGuru - Experienced User
Ok. You are supposed to go from 6.2.5 (or 6.3.5) to 6.5.2, and then to 6.9.3. But I haven't seen posts here from folks who lost some of their data when they ignored those instructions.
You could try powering down, and removing one disk. Then connect it to a Windows PC and see if ReclaiMe software can find the missing files.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!