Forum Discussion

Aspirant

Feb 23, 2016

Solved

Readynas 102 not backing up and freezing after upgrade to 6.4.2

My client has a Readynas 102 2x3tb system It is backed up by 2 x WD 3TB disks which are rotated and plugged into the front of the Nas. It has always been a bit problematic in that the WD driv...

ReadyNAS Backup

mdgm-ntgr
May 21, 2016
O.K. I think this discussion has run its course.

Now that this is fixed in 6.5.0 if you have any issues on that you should open a new thread.

I'm closing this thread.

barryd

Aspirant

Feb 24, 2016

mdgm wrote:
Which filesystem is on the USB disks?

Can you send in your logs (see the Sending Logs link in my sig)?

Thanks mdgm. Ive forwarded the logs just now.

Unfortunately the back up drives have now been reformatted on the Macs and are being used on them as external drives. I think they are dragging data manually back off the NAS as a temporary measure.

Before that they were formatted on a Windows 7 PC using the defualt which I think would be NTFS.

I dont think there was a succesful backup since late January. Ever since the upgrade to 6.4.2 and it started freezing the NAS they have been disconnected, the backup schedule stopped and as said they are now plugged into one of the Macs.

I can format one of them if you wish for testing in any format you like. Let me know if you want me to enable remote access to the NAS.

Regards

Barry

mdgm-ntgr

NETGEAR Employee Retired

Feb 25, 2016

When they tested the USB disks on a PC, did they use the disk vendor's tool for checking disk health or something else?

barryd
Aspirant
Feb 25, 2016
mdgm wrote:
When they tested the USB disks on a PC, did they use the disk vendor's tool for checking disk health or something else?
I dont think they did any of that. All they will have done is formatted the disks. This has worked in the past when they have been set to read only. Same on both disks. In the past formatting them corrected the problem and the backup would work but this no longer happens and the backup fails with the nas freezing.
- StephenB
  Guru - Experienced User
  Feb 25, 2016
  I think the next step is to test them - especially if they used the quick format. Reformatting often is just concealing the real problem.
  - barryd
    Aspirant
    Feb 25, 2016
    StephenB wrote:
    I think the next step is to test them - especially if they used the quick format. Reformatting often is just concealing the real problem.
    I am pretty certain there is nothing wrong with the disks. Neither are old, both itdentical, both stopped working the day the firmware was updated to 6.4.2. How would you suggest we format them and test them for use with the Readynas?