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Readynas-102-not-backing-up-and-freezing......continued! #26140511
This thread was closed as having been solved but in fact so far only one of the three issues has been solved.
The issues were.
1) Slow backups taking 5 times as long under 6.4.0, now solved with 6.5.0
2) Slow NAS to NAS backups taking up to 5 times as long under 6.4.0 and still taking 5 times as long. Currently being investigated by support.
3) Freezing of the 102 NAS when using the front USB socket. Not tested as yet.
Therefore 2 of the 3 issues are not solved.
I just thought that I would post and inform everyone that the problem has been solved satisfactorily and everything is working now, in fact better than it ever has been.
The problem with slow back ups both to USB drives and NAS to NAS has been a curse ever since my firmware was upgraded from 6.2.5 to 6.4.0 and beyond. Although about a month ago the USB backups were back to normal taking about 1.5 hours instead of the 5 hours under 6.4.0 the NAS to NAS backups were still taking a day. The front socket refuses to work at all failing completely for some unexplained reason.
Yet for the sake of repeating myself all used to work absolutely fine under 6.2.5.
By the way, during the course of digging out some paperwork I discovered the original advert for the 102. I says it's suitable for home and small business use so the comment on here from a Netgear 'expert' some months back that I shouldn't be using the 102 for my small business use was utter horlicks.
So how did I solve the issue you may be wondering?
I took advice and based on that after 8 months of pointless hassle, much of it here with seemingly little hope of ever resolving the issue, I rejected the 102 as being unfit for purpose, I had the unit returned for a full credit and am now running a Synology NAS.
So Netgear can stick their kit where the sun don't shine.
Have a nice day.
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Well I just thought that I would test issue no.3, the freezing of the 102 when using the front socket.
It still freezes the 102.
I have used a Corsair USB 3.0 32GB drive which once removed on inspection had four folders created on it but with no content.
I then used a NEW Integral USB 2.0 8GB drive which once removed had four folders but this time with content.
In each case I had to remove power as I could not power down the NAS, then removed the stick, then reconnect power.
In each case the NAS disappeared from the network.
The issue is not solved.
Remember all used to work fine under 6.2.5..................
That test did work on my system (with an SSD drive in a gauntlet enclosure). So perhaps it is drive dependent?
Hi Stephen
Well I simply have to repeat that under 6.2.5 any USB drive that I owned worked just fine.
In addition another contributor has also reported the same issue that the use of the front socket freezes his 102 (well his clients 102 to be precise).
YorkBoy, the old thread was created by a different user and was starting to get slightly off topic, and with the fix in 6.5.0 for slow backups to USB disks I felt it was good to get discussion of any remaining issues moved onto new threads. Apologies for any inconvenience. We can leave this new thread open whilst these two issues remain.
2) What model NAS is the other NAS and which firmware is it running? We did do a major upgrade to SMB in 6.5.0 which included some security fixes. If the other NAS is an OS6 box it should also be updated to 6.5.0.Support is continuing to work with you on the two issues that remain.
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