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Forum Discussion
barryd
Feb 23, 2016Aspirant
Readynas 102 not backing up and freezing after upgrade to 6.4.2
My client has a Readynas 102 2x3tb system It is backed up by 2 x WD 3TB disks which are rotated and plugged into the front of the Nas. It has always been a bit problematic in that the WD driv...
- May 21, 2016
O.K. I think this discussion has run its course.
Now that this is fixed in 6.5.0 if you have any issues on that you should open a new thread.
I'm closing this thread.
paulhulsephoto
Feb 25, 2016Aspirant
Hi im not sure if this is one in the same problem but i am at a loss...
I too have the same ready nas 102 but with 2 1gb drives it worked fine untill apple upgraded os to El Capitan then all of a sudden, i can access the ready nas and see all of my folders/shares but then as soon as i try to access a folder it crashes finder, at some point there was an update and all started working again but since a recent apple security update it has gone back to crashing finder maybe a coincidance. i can access the drive via Raidar and time machine finds and backs up fine.
any help on if i can fix this would be great
Thanks
- YorkBoyFeb 29, 2016Luminary
I have a 102 and since 6.4.0 the use of the front USB socket causes the unit to freeze and like another contributor I have to remove power, remove the stick and power up.
Prior to 6.4.0 the front socket worked faultlessly and enabled me to insert a stick and by pressing the front button perform a simple backup of a group of folders.
The rear sockets still work albeit any backups now take four times as long.....and yes the AV is off,.
- barrydFeb 29, 2016Aspirant
YorkBoy wrote:I have a 102 and since 6.4.0 the use of the front USB socket causes the unit to freeze and like another contributor I have to remove power, remove the stick and power up.
Prior to 6.4.0 the front socket worked faultlessly and enabled me to insert a stick and by pressing the front button perform a simple backup of a group of folders.
The rear sockets still work albeit any backups now take four times as long.....and yes the AV is off,.
Thanks for that. Searching around there does seem to be a pattern here so is it a fault with the 6.4.x firmware? I really need to sort this as the client is paying me to go to site (which is a 500 mile round trip) later this week!
I really dont want to reset it to Factory setting because it will undo all the work that was done to fix the slow access problem from the Apple devices (see long thread) and no doubt the client will at some stage upgrade it all to 6,4,x again. I hadnt thought about using the rear USB ports though.
- YorkBoyFeb 29, 2016Luminary
Hi.
Without wishing to bore you, I have been having issues with my 102 since early November when I was advised to update my firmware from 6.2.5 to 6.4.0 and now I'm up to 6.4.2.
I used to have nightly backups to alternate WD hard drives, one Sun, Tues, Thurs and the other Mon, Weds, Fri, one in the upper rear socket and the other in the lower rear socket. All ran fine taking a fraction over one hour under 6.2.5.
I also used to perform a daily backup using the front USB socket, inserting a 32GB Corsair drive onto which a backup of current projects took place taking about 15 mins. Since 6.4.0 any use of the front socket freezes the unit.
I have lost count of the number of emails to Netgear and I'll state right now that they have been next to useless. All I have got is recommendations to turn off the AV, it is. Run diagnostics on the hard drives, I have run WD diagnostics on both drives with no issues found. On viewing the logs they noticed some dropped packets on my network and immediately jumped on that as if that has any effect on overnight backups via USB, but that problem has also been sorted and not a single dropped packet now.
They even said that they wouldn't talk to me unless I signed up to an maintenance agreement costing almost as much as a the unit does however they seemed to have backed down on this.
All was arranged to remotely access my unit back in December but despite agreeing to this they have never carried this out.
They simply fail to acknowlegde that all was well until their recomemnded firmware update which of course given time will no doubt be my fault for installing.
I have work arounds for the issues but it simply beggars belief that this issue has become so protracted.
Will I buy Netgear again, no never.
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