NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 102 not backing up and freezing after upgrade to 6.4.2
My client has a Readynas 102 2x3tb system It is backed up by 2 x WD 3TB disks which are rotated and plugged into the front of the Nas. It has always been a bit problematic in that the WD driv...
O.K. I think this discussion has run its course.
Now that this is fixed in 6.5.0 if you have any issues on that you should open a new thread.
I'm closing this thread.
Hi
Look at the top of this page right hand side, Support.
Follow that through.
You'll need information like model and possibly serial no. as well.
Take the support for home route as thats what a 102 comes under I think. Expect hassle.
Remember to point out that all was well until 6.4.0 or 1 or 2 and point out my support ticket no. and that you have been onto the forum and see numerous others all with 6.4.0 issues and especially 102s that won't backup.
Ok?
John
1. I ran a few tests with 2 RN102 from our lab: one on 6.2.5, the another on 6.4.2
2. I copied the exact same data to both of them : 15GB (total) - a mix of big and small files
3. I ran backup jobs on both NASes (full backup of the data volume) using the same USB 3.0 stick, NTFS formated and plugged to the rear ports
4. There was a noticeable difference between the 2 backup jobs: it took over 2 hours on 6.4.2 and around 40 minutes for the one on 6.2.5
This is the same behaviour I see. Transfer speeds of around 1.5MB/s while the GUI becomes unresponsive and the unit requires a hard reset. I have explained in my support ticket (#26576559) that at that rate it would take a month to back up the 4TB drive in my 102.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
