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ReadyNas 104 500 error
Hey Folks! So i forgot my password to get into the readynas (password did not work). I did a os reinstall to reset the password back to default. now when I log in and it asks for the password it ...
I manually reset the password and triggered a normal firmware update to 6.6.1.
Glad the problem is now resolved.
Your problem is that you have a full OS partition - that is clear from one of your screen shots.
How familiar are you with the linux command line?
Have you ever used tech support mode?
Hi Stephen,
Thank you for the reply i am not expert on linux but familiar with environment but i am unbale to Putty into Readynas where i am going to use linux commands, this is the first time i am working with ReadyNas issue not sure how to get technician mode and connect to CLI.
Thanks
fayazkhan wrote:
but i am unbale to Putty into Readynas where i am going to use linux commands, this is the first time i am working with ReadyNas issue not sure how to get technician mode and connect to CLI.
You boot up in tech support mode - instructions for that are on pages 28-29 here:
You need to tell Putty to use telnet, not ssh. When you connect to the NAS, log in as root. The password is infr8ntdebug.
Once logged in, enter this commands. (Don’t enter the # part, that is just the prompt the NAS will give you).
# rnutil chrootThat will start RAID, mount the OS partition, and then chroot. While it is possible to also mount the data volume, I suggest not doing this yet.
After that enter
cd // du -d1 -h .You should see something like this (taken from my own RN102)
4.0K ./apps 523M ./var 56K ./media 11M ./sbin 12K ./dev 9.4M ./etc 4.0K ./proc 31M ./frontview 4.0K ./data 16K ./lost+found 4.0K ./boot 4.0K ./home 4.0K ./mnt 4.0K ./srv 36K ./root 4.0K ./sys 270M ./usr 24K ./tmp 16M ./opt 4.0K ./run 30M ./lib 6.0M ./bin 892M .One (or more) of your folders will be a lot fuller than mine. That is where the problem lies. You can descend into those folder(s) with cd, and repeat the du command - that will eventually get you into the folder where the problem lies. Once you find it, you'll either need to delete files that shouldn't be there, or (in some cases) truncate them.
If you need more help (or run into errors), post back - it is quite possible to do more damage if you make a mistake.
Do you have any apps installed? If so, which ones?
Thank you for reply we don't have any app installed , initially we are unable to import users due domain relationship issue then i enabled SSH , page refreshed and we lost access , i will try to put device in support mode but we don't want to lose data , what do you think will OS re install from boot menu will fix this issue.
Thanks
OS re-install will absolutely not work and may make things worse. You have files in your OS partition that do not belong there. Once you ran out of space, files that are written to in normal day-to-day operations (such as enabling SSH) may have become corrupted. OS re-install will not delete them and will have no working space for the re-install, so even more files could become corrupted.
The instructions StephenB has given you will not result in any data loss unless you delete files that do belong there. That is why he suggested you come back here for guidance if you need to know what to safely delete. But you must forst identify the files and file location.
The source of "rogue" files is usually an app. But since you have none, the it may have occurred if a USB drive became disconnected during a backup operation. When that happens, the OS will write to what it thinks is a mount point for the USB drive but, since the drive has dis-mounted, it's actually writing to a folder in the OS partition. A very unusually large log file can do it as well, but then you'll also have to figure out why the log is growing so large.
Once you have made space in the OS partition, then an OS re-install may be needed.
Hi ,
please see attached screen shot of folders and advise on furthur action please
fayazkhan wrote:please see attached screen shot of folders and advise on furthur action please
As you can see, the problem is clearly in /var.
This is what I see in my /var folder:
root@RN102:/var# du -h -d1 4.0K ./ftp 8.0K ./www 102M ./backups 16K ./spool 89M ./cache 13M ./readynasd 4.0K ./local 4.0K ./mail 4.0K ./tmp 4.0K ./opt 4.0K ./cores 16K ./netatalk 260M ./lib 60M ./log 522M . root@RN102:/var#
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