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Forum Discussion
Solved
ReadyNas 104 Booting... (web gui firmware update)
Hellow everyone.
After updating the firmware from web gui (6.1.8 to 6.8.0) my RN104 has "Booting ..." on the display.
Attempt:
OS Reinstall (with or without disks)
Factory Default (with or without disks)
Device still "Booting..."
Please help.
Solved.
1)Boot off USB (hold "backUP button" when power ON) with NTGR_DEBUG.txt on flash (but without FW)
2)In RAIDar_6.3.0 i saw that microcode version on my nas is 6.2.4
3)I made a recovery USB flash drive with 6.2.4 FW and (without NTGR_DEBUG.txt) and "boot off USB"
4)A few minutes later the NAS automatically shut down
5)On next boot (normal boot, but with flash drive) NAS done automatic FW restore
6)After i done FW update (with GUI) 6.2.4 >>> 6.2.5 >>> 6.5.2 >>> 6.8.0
16 Replies
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Unfortunately, the following warning, whihc applies to you, is in the announcment in the forum but not in the release notes:
RN102, RN104 & RN2120:
- ReadyNAS 102, 104, and 2120 must not be updated directly to 6.8.x from 6.3.x or older firmware. They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.8.x.And the GUI does not enforce this, either. This is an unacceptible condition for which Netgear should take full responsibility. One of the Netgear mods will have to let you know how it can be fixed.
Hello mrGarret,
Can you still get to the files? Can you post what RAIDar says about the NAS?
Welcome to the community!
Regards,
No, i cant get data from device, but i have backUP =)
Before updating the firmware on the device was RAID6 on 4HDD.
Is it possible to return the device to work (data loss does not matter)?
I would agree, as a novice if I were to go i nto the GUI and the device tells me there is an update I would expect it to update to something that worked wihtout having to trawl through release notes to realise I must manually go and download an intermediate firmware.
Personally I update regularly and do these checks but a novice would not I am sure!
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