ReadyNAS 104 ERR: Could not mount boot flash #24308679

filed support ticket but if its matter of just refalshing I am willing.

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StephenB wrote:

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dmacleo wrote:

I have exact same issue after trying to update to 6.2.4

init stuck on

ERR: could not mount boot flash

tried removing all discs and putting unused one in and doing reinstall/resets of course, no luck.

can someone please send me the info?

 

suspect its something inb the tech section of boot menu but I have never looke dthere.

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If you are the original purchaser (and still have warranty left) then contact support.  If the flash has failed, then you should get an RMA replacement.  The hardware warranty is 3 years.

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I have exactly the same issue as everyone here, and the same problem that after trying everything (including USB Recovery to 6.4.2) the error continues. I can't even do a full factory reset, same issue.

I contacted support, who asked me to run RAIDar and advise what I saw, which was same as others: TFTP_REQ. As I could not even factory reset the box, i feel the issue is hardware and am well within my 3 year hardware warranty.

However support advised me without paying for a support call or support contract so I can "work through the issue with them", then there is nothing more they can do - and certainly will not give you an RMA replacement!

So even if it is found to be hardware, your 3 year wty really gets you nothing unless you either also have a support contract or you can categorically prove to them it is definitely hardware, which short of the unit "blowing up" you can't. 

Thanks Netgear, it seems I now have a brick unless I pay for support that costs 50% the price of a brand new unit, despite this one being only a year and a bit old.

It would be great if mdgm could also please provide the solution to me as well that earned those Major Kudos, so I can see if it works for me too, as I have tried everything else.