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Forum Discussion
haigha
Jul 18, 2022Aspirant
ReadyNAS 104 Inaccessible - ReadyNAS Admin Page is Offline
ReadyNAS 104, running System 6.10.7, with 4 x 2TB drives. Rebooted after NAS became unresponsive, but NAS is still inaccessible on local network via browser or via ReadyCloud. Network Activity ligh...
- Dec 19, 2022
Managed to back up my essential files, removed the failing drive and replaced with another, let the RAID rebuild then installed the most recent firmware update. Everything is now much more responsive.
Thanks for all your assistance.
haigha
Jul 18, 2022Aspirant
I use a Mac, running Monterey 12.3.1, so I had to install java before installing RAIDar.
RAIDar finds my NAS on my local network but when I try to download logs, it prompts for a password. I enter my admin password and it just hangs. I've forced RAIDar to quit and restarted, only to get hung again on entering password. I even tried the NetGear default password with the same effect. RAIDar does show all four drives in good order.
Marc_V
Jul 18, 2022NETGEAR Employee Retired
Have you tried using a different computer or browser when trying to access the admin page? even when using the IP address?
- haighaJul 18, 2022Aspirant
Yes, tried an older Mac using Sierra, and my iPhone.
Now and again, the web page in a browser window will ask for my admin password, and it will try to load the admin page, but it always ends up displaying the same error: ReadyNAS Admin Page is offline.
- Marc_VJul 18, 2022NETGEAR Employee Retired
If you still can't get the logs. It will be best to contact ReadyNAS Support via E-mail readynassupport@netgear.com.
HTH
- haighaJul 21, 2022Aspirant
I tried several reboots, and eventually the NAS showed up in RAIDar after leaving overnight.
I was able to enter my password, but it hung again when I tried to access logs.
I tried a reboot and it hung at 99% after leaving overnight.
When I press the power button, I get what looks to be an error message <fvapp-transmissio>.
I'm guessing the transmission application may be causing some kind of problem, but I have no idea how I might remove the app if I can't mount the NAS.
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