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readlouis's avatar
readlouis
Aspirant
Sep 02, 2023

ReadyNAS 104 Remove inactive volumes to use the disk. Disk #1

Recently got this error on my NAS when looking at the admin page. Was wondering if their was any solution to this issue any help would be appreciated.

10 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    The error is either due to the RAID array failing to be assembled, or due to BTRFS file system errors on the volume.

     

    Hard to tell from your screen shot, but in general if you have this error you also aren't able to access your data.  Is that the case for you?

    • readlouis's avatar
      readlouis
      Aspirant
      I can still access my data and transfer to and from the NAS
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        readlouis wrote:
        I can still access my data and transfer to and from the NAS

        I recommend backing up the files.  Also download the full log zip file and look in there for errors.

         

        Are you using X-RAID or FlexRAID?

        Has the NAS experienced a power cut or an unclean shutdown?

         

  • AnishaA's avatar
    AnishaA
    NETGEAR Employee Retired

    Hello readlouis ,

     

    And welcome to the NETGEAR Community! 🙂

     

    As StephenB  mentioned it might be a BTRFS file system error probably. We would require logs to investigate further. Are you falling under warranty? Please provide your Serial Number to check for support eligibility.

    Have a lovely day, 
    Anisha A
    Netgear Team 

    • readlouis's avatar
      readlouis
      Aspirant

       

      I have used the RAIDar app to look at the diagnostic information this is what i got. 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Do you have a backup of the data on the NAS?

         

        If not, do you have experience with the linux command line (ssh)?

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