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Aspirant

Dec 21, 2024

Solved

ReadyNas 104 reset itself and no volumes

I have an old ReadyNas 104 and seldom use it and mostly leave it off. It tends to turn itself on occasionally and I'll usually turn if off with a few presses of the power button. I will occasionally check the web interface for firmware and let it update if there is any. Recently we got new ISP and noticed the power light was on. Tried to get in local admin interface with new IP from router, was getting prompted for username/pw. No success (PW saved in a vault). I tried the default admin/password combo and it let me in, but was as if brand new, taking me through the wizard. Set the password and now showing no volumes and need to set up. This isn't the end of the world but there are old pics/data I'd like to get off it. Believe it has two old mirrored 1 TB drives in it. I see that some ~18 months ago ReadyCloud functionality was discontinued, not sure if this could have anything to do with it or not. Thanks in advance for any assistance. ~jt

thejtluv
Dec 30, 2024
In case anyone runs across this, the one mirrored drive completely died. Not sure why the device couldn't handle the boot as-is, but once determined the bad drive, and put the single good back in, it came back to life. I know this thing is old, and am glad data is effectively in tact...but the whole point of this kind of device is to boot up, let you know one of the drives is gonezo, and you can continue to access data while you replace the bad drive. 🤷‍♂️

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thejtluv
Aspirant
Dec 21, 2024
PS firmware is 6.10.8 and prompts for update to 6.10.10 but gives a message after file download of Cannot open file - Retry/Close.
- thejtluv
  Aspirant
  Dec 30, 2024
  In case anyone runs across this, the one mirrored drive completely died. Not sure why the device couldn't handle the boot as-is, but once determined the bad drive, and put the single good back in, it came back to life. I know this thing is old, and am glad data is effectively in tact...but the whole point of this kind of device is to boot up, let you know one of the drives is gonezo, and you can continue to access data while you replace the bad drive. 🤷‍♂️
  - StephenB
    Guru - Experienced User
    Dec 30, 2024
    thejtluv wrote:
    
    but the whole point of this kind of device is to boot up, let you know one of the drives is gonezo, and you can continue to access data while you replace the bad drive.
    
    You are able to do that of course, once you removed the bad drive.
    
    There are a couple of scenarios where a failed drive can result in a failure to boot. One is when the failed disk hangs the SATA bus.
    
    Also, the system will ordinarily boot from disk 1. If disk 1 is not detected at all, then it will proceed to boot from disk 2. If disk 1 is detected and appears bootable - but has read errors - the boot can fail.
    
    Note if you aren't sure if a failed disk is preventing the boot, the right procedure is to remove disk 1 and then boot the system read-only. If that doesn't help, power down and reinsert the disk, and proceed to disk 2. Read-only prevents the RAID groups from going out-of-sync.