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Forum Discussion
Readynas 104 suddenly crush #25971223
Hi,
Can someone share on how I can recover all our company important datas were recently transfered to ReadyNAS 104.
I used to configured snapshot daily in every shared folders and somehow I ...
So you have no backup?
Unfortunately, the backup I had were a week older compare the data that was lost. It happened that I am performing the backup scheduled automaticallyevery Sunday (Weekend). I am rely on the daily snapshot incase some data need to retrieved afterwards. All the recently file created and modified were lost.
Important data should never be stored on just the one device.
Attached External USB Hard Drive capacity 8GB for weekly backup.
Do you recall which firmware you were running?
RN 6.4.0 the latest firmware
What disks were installed? What was the capacity of your volume?
Toshiba 1TB x 4 Drive
I can see you only opened a support case today, but did not register your device. It would be helpful if you registered the NAS as that is one of the first things support will ask you to do.
I had a plan to register after few days all the data were placed from our old windows file server but I am running out of time when the incident was happened. Actually we been only using this device just for three weeks but sorry to say unlucky choice to have this facilities.
Any positive option that I can recover the data, it is a disaster for us to choice a trusted brand but no solution for a such unexpected incident.
Hello diazphi,
Please have the product register to activate its support warranty.
Did this happen after FW update?
Regards,
Hi Jenn,
Please have the product register to activate its support warranty.
It's registered now, I'm afraid that the warranty support is already expired.
Did this happen after FW update?
Yes, I've seen at front panel screen after "booting..." (triple dot) showing FW update; blue LED light blinking suddenly get stuck and turns to SOLID Blue after few minutes. I tried to wait more than 24 hours but still not responding.
What I gonna do now? Need you help please...
Hello diazphi,
I checked your records again and found that you have registered it now.
Contact support, you still have grace support since this is going to be your first time contacting them regarding the registered unit.
Regards,
Someone knows how to recover btrfs volume? Netgear ReadyNAS support team doesn't have a good solution yet of my problem. I tried to export the btrfs into .dsk file but I am not sure if this could be extractable. There is a btrfs recovery tools called Claime.com but needs a hundred $$$ box to get on to it. What a life pressure I met of this product. :(
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