NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS 10400 (RND-4D) stuck at "Booting..."
Hi all,
We've got a ReadyNAS RN10400 (Firmware: 6.2.5), it has (seemingly without any interaction) caused itself to not become reachable on the network via Finder/Explorer.
The front-end ...
The firmware is very old (July 2015), which complicates figuring this out.
Some options are
- purchase ReclaiMe (which supports BTRFS file recovery), and connect one of the disks to PC. Then extract all the data
- ask paid support (my.netgear.com) to come in remotely, diagnose it and and mount the volume
- go in with tech support mode, and attempt to mount the volume on your own.
ReclaiMe might be the fastest path, and you can see what it can recover prior to purchase. If you do purchase, it would cost $199.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
