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Forum Discussion
ajbarnard1977
Sep 06, 2018Aspirant
ReadyNAS 2120 - remove inactive volumes
Hey community. Got the dreaded "Remove inactive volumes to use the disk.Disk #1,2,3,4." today. I scoured the forums, tried to shutdown, let sit, reboot - no dice. I had 4x 4TB drives in it, then removed and replaced disk 1 with a new 10TB drive. Let it sync overnight, when I looked at in the the morning the balance scheduled task ran at the same time, and then I got the error message. I removed the new 10TB drive, replaced the old 4TB drive back into bay 1, let it sync, but it still throws errors. Suggestions?
What logs do I need to upload to see what drive could be bad? Here is disk_info.log, but I don't see any major issues (or am I missing something)? Is there another log that might provide more insight?
Device: sdb Controller: 0 Channel: 0 Model: ST4000DM000-1F2168 Serial: Firmware: CC54 Class: SATA RPM: 5900 Sectors: 7814037168 Pool: data PoolType: RAID 5 PoolState: 5 PoolHostId: 2fe6b08c Health data ATA Error Count: 0 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 End-to-End Errors: 0 Command Timeouts: 10 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 39 Start/Stop Count: 798 Power-On Hours: 18271 Power Cycle Count: 165 Load Cycle Count: 43124 Device: sda Controller: 0 Channel: 1 Model: ST4000DM000-1F2168 Serial: Firmware: CC54 Class: SATA RPM: 5900 Sectors: 7814037168 Pool: data PoolType: RAID 5 PoolState: 5 PoolHostId: 2fe6b08c Health data ATA Error Count: 0 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 End-to-End Errors: 0 Command Timeouts: 6 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 39 Start/Stop Count: 809 Power-On Hours: 18473 Power Cycle Count: 171 Load Cycle Count: 40170 Device: sdd Controller: 0 Channel: 2 Model: ST4000DM000-1F2168 Serial: Firmware: CC54 Class: SATA RPM: 5900 Sectors: 7814037168 Pool: data PoolType: RAID 5 PoolState: 5 PoolHostId: 2fe6b08c Health data ATA Error Count: 0 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 End-to-End Errors: 1 Command Timeouts: 5 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 38 Start/Stop Count: 924 Power-On Hours: 23253 Power Cycle Count: 200 Load Cycle Count: 227246 Device: sdc Controller: 0 Channel: 3 Model: ST4000DM000-2AE166 Serial: Firmware: 0001 Class: SATA RPM: 5980 Sectors: 7814037168 Pool: data PoolType: RAID 5 PoolState: 5 PoolHostId: 2fe6b08c Health data ATA Error Count: 0 Reallocated Sectors: 0 Reallocation Events: 0 Spin Retry Count: 0 End-to-End Errors: 0 Command Timeouts: 2 Current Pending Sector Count: 0 Uncorrectable Sector Count: 0 Temperature: 34 Start/Stop Count: 795 Power-On Hours: 15392 Power Cycle Count: 137 Load Cycle Count: 38661
Thanks,
Drew
11 Replies
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- JohnCM_SNETGEAR Employee Retired
Hi ajbarnard1977,
Welcome to the Community!
Yes, there are no major issues on your drives based on the disk_info.log.
You can check the kernel.log or the systemd-journal.log. You may be able to see more information there on what caused the issue.
Regards,
- JohnCM_SNETGEAR Employee Retired
Hi ajbarnard1977,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards, - ajbarnard1977Aspirant
Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.
Thanks,
Drew
- StephenBGuru - Experienced User
ajbarnard1977 wrote:
Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.h
When you send logs to Netgear for analysis, you should always send them the full log zip file.
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