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Forum Discussion
INHP_GUYK
May 27, 2021Aspirant
ReadyNAS 2120 V2 Disk Failure - Can't see new drive?
Hi Guys, so we are running a RN2120 V2 with 6.10.5 firmware. Raid 5 with 4 x 3TB Disks. So after a power outage it looks like disk 3 has failed. it hasn't said any errors in log that the drive has ...
StephenB
May 27, 2021Guru - Experienced User
It is possible that the disk failure resulted in the driver setting the SATA port to down. So try powering off the NAS and removing the power (so it is completely off) for a few minutes, and then power it up again. FWIW, this happened to me once with a Pro-6 (though it was running 4.2.x firmware at the time).
It's also possible that the power surge caused the SATA port to fail, in which case you'll have to live with a 3-bay NAS (unless it is still under warranty). Though I haven't seen that very often.
INHP_GUYK
May 27, 2021Aspirant
Hi Stephen,
thanks for the reply, tried the power unplug as per your suggestion which unfortunatly did not work, I think I have come to the conclusion the port is dead. Time for a new Nas
- SandsharkMay 28, 2021Sensei
It is possible you just got a bad new drive. It happens. Do you have a way to test it using a PC and vendor tools? Another option would be to remove all the drives, marking their proper slot so you can return them there, and then trying the new drive alone in slot 1. If it works there, then it's not the drive and the conclusion that the slot is bad is probably correct.
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