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Forum Discussion
ReadyNAS 2120v2 stoppen working / Cannot access WebGUI
Hi all, our ReadyNAS 2120v2 suddenly stopped working without any obvious reasons or problem indications. I can neither access the shares nor the WebGUI. The power button at the front also doesn't...
drop_ wrote:
3. Memory test: LED status after test: Error solid red, LAN1 and LAN2 solid blue, Power solid green
Oddly enough, that means the test passed. https://kb.netgear.com/7034/RN2120-Memory-test-analysis
drop_ wrote:
I don't really know what to do next. Any help will be much appreciated.
You're better off testing the disks in a windows PC with vendor tools (for instance, Lifeguard for Western Digital, Seatools for Seagate). That does require sata+power connections or a USB3->SATA enclosure.
I suggest powering down, removing the disks (labeling by slot number), and then powering back up. RAIDar should then discover the ReadyNAS, and show a "no disks" status.
While the disks are out, test them in a PC if you can.
You might also check the warranty status at my.netgear.com.
StephenB wrote:
drop_ wrote:
3. Memory test: LED status after test: Error solid red, LAN1 and LAN2 solid blue, Power solid green
Oddly enough, that means the test passed. https://kb.netgear.com/7034/RN2120-Memory-test-analysis
Good to know, thanks for pointing me to the KB article.
StephenB wrote:You're better off testing the disks in a windows PC with vendor tools (for instance, Lifeguard for Western Digital, Seatools for Seagate). That does require sata+power connections or a USB3->SATA enclosure.
I suggest powering down, removing the disks (labeling by slot number), and then powering back up. RAIDar should then discover the ReadyNAS, and show a "no disks" status.
While the disks are out, test them in a PC if you can.
You might also check the warranty status at my.netgear.com.
Thanks. As you suggested I will test the disks in a PC and post the result here.
Btw, correct me if I'm wrong, but shouldn't the NAS detect a failed disk and take the appropriate action based on the RAID level (in this case RAID5)? It seems strange to me that a failed disk would causes the whole NAS to go offline. Well at least that's clearly not what I would expect from a business-grade NAS.
Anyways, many thanks for your help!
drop_ wrote:
Btw, correct me if I'm wrong, but shouldn't the NAS detect a failed disk and take the appropriate action based on the RAID level (in this case RAID5)? It seems strange to me that a failed disk would causes the whole NAS to go offline. Well at least that's clearly not what I would expect from a business-grade NAS.
Understood. Let's see if the disks have failed, right now we are still speculating on the cause.
Note I don't work for Netgear.
Sorry for my slow response - I finally managed to get the disks tested. All disks passed the test. Same symptoms without the disks btw...
Planning to do a factory reset now. Or is there anything else I could try beforehand? Any ideas are welcome!
Cheers!
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